Survey before equipment
Anyone who quotes you access points without walking the building is guessing. Wall construction, ceiling height and where people actually sit change the answer completely, and a survey costs less than the second set of hardware.
One flat network is the usual problem
When the till, the cameras, the guest Wi-Fi and the office computers all sit on one network, anything that infects one device can reach the rest. Separating them is cheap, unglamorous, and the single highest-value change in most small business networks.
Guest Wi-Fi is not a courtesy, it is a boundary
Customer Wi-Fi should be genuinely separate from the network your business runs on, with its own password and no route to your files. It takes an afternoon and it removes an entire category of risk.
The firewall you already own is probably not configured
Most small businesses have a firewall doing very little because nobody set the rules. We check what is actually enabled rather than what the box is capable of, which is usually a short and slightly uncomfortable conversation.
Common questions
- Why does the Wi-Fi drop in one part of the building?
- Usually coverage, interference, or one access point trying to cover too much space. A survey tells you which, and guessing between them is how people end up buying hardware twice.
- Do we need business grade equipment, or is consumer fine?
- For under about five people, consumer gear often is fine and we will tell you so. Past that, the failure mode is not speed, it is that nothing can be managed or monitored when it goes wrong.
- Can you work with the cabling we already have?
- Usually yes, and we test it rather than assume. Older buildings sometimes have runs that will not carry what the equipment expects, and it is better to find that before the install than during it.
- Who owns the equipment?
- You do. We do not rent you hardware you can never take with you.
- How long does a small office install take?
- Most single-location setups are a day, sometimes two if cabling is involved. We schedule around your opening hours rather than ours.
Networks and Wi-Fi by town
Each page covers what we typically find in that town, because a warehouse off Route 28 and a five person firm on Maple Avenue do not have the same problem.
Start with a phone call
Fifteen minutes. You describe what is annoying you and we tell you whether we are the right fit.
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