Sound familiar?
The Wi-Fi drops at the worst time.
Every afternoon around the same hour, calls start cutting out and nobody knows why.
The guest network is not actually separate.
A customer's laptop and the machine running your accounting software are one hop apart.
Nobody has a map of what is plugged into what.
Cables got added one at a time over the years, and no one ever drew the diagram.
The firewall is a box, not a plan.
It came with the internet connection, and nobody has opened its settings since.
A network that was designed, not accumulated, does not have these problems.
Why survey the site before buying network equipment?
Anyone who quotes you access points without walking the building is guessing. Wall construction, ceiling height and where people actually sit change the answer completely, and a survey costs less than the second set of hardware.
Why is one flat network the usual problem?
When the till, the cameras, the guest Wi-Fi and the office computers all sit on one network, anything that infects one device can reach the rest. Separating them is cheap, unglamorous, and the single highest-value change in most small business networks.
Why is guest Wi-Fi a security boundary, not a courtesy?
Customer Wi-Fi should be genuinely separate from the network your business runs on, with its own password and no route to your files. It takes an afternoon and it removes an entire category of risk.
Is the firewall you already own actually configured?
Most small businesses have a firewall doing very little because nobody set the rules. We check what is actually enabled rather than what the box is capable of, which is usually a short and slightly uncomfortable conversation.
What do people ask before choosing networks and Wi-Fi?
- Why does the Wi-Fi drop in one part of the building?
- Usually coverage, interference, or one access point trying to cover too much space. A survey tells you which, and guessing between them is how people end up buying hardware twice.
- Do we need business grade equipment, or is consumer fine?
- For under about five people, consumer gear often is fine and we will tell you so. Past that, the failure mode is not speed, it is that nothing can be managed or monitored when it goes wrong.
- Can you work with the cabling we already have?
- Usually yes, and we test it rather than assume. Older buildings sometimes have runs that will not carry what the equipment expects, and it is better to find that before the install than during it.
- Who owns the equipment?
- You do. We do not rent you hardware you can never take with you.
- How long does a small office install take?
- Most single-location setups are a day, sometimes two if cabling is involved. We schedule around your opening hours rather than ours.
Where do we provide networks and Wi-Fi?
We cover the towns listed below, with a page for each. Each page covers what we typically find in that town, because a warehouse off Route 28 and a five person firm on Maple Avenue do not have the same problem.
How do I get started?
Start with a fifteen minute phone call. You describe what is annoying you and we tell you whether we are the right fit.
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