Sound familiar?
Nobody has actually tried to restore it.
The backup job shows a green status. Nobody has opened a file from it in over a year.
The backup copy sits on the same network it protects.
Whatever reaches your files can reach the copy of your files too.
Nobody has ever answered how long you could be down.
An hour, a day, a week. The question has never been asked out loud, let alone answered.
You think the cloud backs itself up.
Files in Microsoft 365 or Google Workspace are synced, not backed up. A deletion syncs too.
The failure emails go to an address nobody reads.
The job has been quietly failing for months, and the silence has been read as good news.
A backup nobody has restored is a hope, not a plan.
Is a backup nobody has restored really a backup?
We test restores rather than trusting a green tick, because green ticks lie in ways that only show up under pressure. The first restore test on a new client is usually the most valuable hour of the engagement.
How did ransomware change what a backup has to survive?
Anything reachable from an infected machine can be encrypted with it, including the backup drive plugged into the server. Backups now need a copy that the network cannot reach and cannot delete.
How long can your business actually be down?
An hour, a day, a week: the honest answer changes what you should buy. Most small businesses have never been asked the question and end up over-buying protection for the wrong system while the one that matters has none.
Do cloud files still need backing up?
Files in Microsoft 365 or Google Workspace are synced, not backed up. If someone deletes or encrypts them, the sync obediently applies that everywhere, which is precisely the problem.
What do people ask before choosing backup and recovery?
- How often do you test a restore?
- On a schedule, and always after any significant change to the system being protected. If nobody has restored from it, the backup's real status is unknown rather than working.
- Is a USB drive in the office enough?
- It is better than nothing and it will not survive fire, theft or ransomware, since anything the computer can write to can also be encrypted. It should be one copy, not the only copy.
- How fast could we be working again?
- That depends on what you are protecting and what you have chosen to spend, which is why we ask how long you can be down before recommending anything.
- Do you back up the cloud too?
- Yes, and it matters more than most people expect. Cloud platforms guarantee the service, not your ability to undo a deletion after the retention window closes.
- Where is the data stored?
- Encrypted before it leaves your premises, and we tell you exactly where the copies live rather than saying the cloud.
Where do we provide backup and recovery?
We cover the towns listed below, with a page for each. Each page covers what we typically find in that town, because a warehouse off Route 28 and a five person firm on Maple Avenue do not have the same problem.
How do I get started?
Start with a fifteen minute phone call. You describe what is annoying you and we tell you whether we are the right fit.
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