Small businesses do not get attacked because someone chose them. They get caught by something automated that sweeps everything, and the damage lands on a company with no security team and no plan for the morning after. What actually helps is unglamorous: protection on every machine, someone watching alerts around the clock, multi-factor authentication, and a backup you have tested.
If you hold anything for a larger prime, their requirements flow down to you whether or not anyone read that clause. It is worth knowing what you have signed up to before someone asks for evidence.
Reston sits inside our 30 mile service area from Ashburn, so a technician can be with you the same day when something needs hands on it. The phone is answered 24/7 and technicians are available weekdays 8am to 6pm.
Antivirus on its own stopped being enough years ago
Modern protection watches behaviour rather than matching known files, because the file is new every time. The important part is not the software, it is that an alert at two in the morning reaches a human who does something about it.
A 24/7 security operations centre is the difference
Software that detects something at 2am and emails you is not protection, it is a notification. We put a monitored service behind every machine so triage happens whether or not anyone here is awake, which is also what makes it affordable for a small business.
The three things that cause most small business incidents
An account without multi-factor authentication, a machine missing months of updates, and a person clicking something convincing. Product solves the first two. The third needs a culture where staff can say they clicked it without being made to feel stupid.
What we do not do
We do not sell fear, and we do not quote a compliance framework at a nine person company that does not need one. If you do handle defence contracts or regulated data, that is a different conversation and a different company of ours.
Questions we get from Reston
- Do you actually come out to Reston?
- Yes. Reston is inside our service area and we drive out for the work that needs hands on it. Most things get fixed remotely the same day, and when a visit is the right answer we quote the time before anyone gets in the van.
- What do you usually find when you take on a Reston business?
- Reston Town Center runs hybrid. That moves the problem off the office network and onto laptops, Microsoft 365 and whoever still has access after they left.
- We are small. Are we really a target?
- You are not a target, you are in range, and that is worse because nobody chose to spare you. Automated attacks do not check how big you are before trying the door.
- What happens when something is detected?
- It is triaged by a monitored security team around the clock, and the machine can be isolated from the network immediately if needed. You get told what happened and what was done, in plain language.
- Does this replace our cyber insurance?
- No, and increasingly insurers ask what controls you have before they will quote. Having multi-factor authentication, monitored protection and tested backups usually changes both whether you are covered and what it costs.
- Do you handle CMMC or defence compliance?
- Not under this brand. That work is deliberately kept separate and we will point you at it rather than pretend a small business plan covers it.
- How much does this add per machine?
- Less than most people expect, and it is included in the monthly plans rather than sold as an upsell after something goes wrong.
Talk to someone in Reston
Fifteen minutes on the phone, no discovery-call ritual. If we are not the right fit we will say so.
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