This policy explains what Papa Bear IT Services collects when you use papabearitservices.com or contact us, and what we do with it. We keep it short and plain.
What we collect
- Contact form details: your name, company, email, phone number, team size, current IT setup and your message.
- Email and phone details you share when you write to us or call us.
- Website analytics from Google Analytics, such as pages viewed and device type.
- Server logs, such as IP address, browser type and the pages requested.
Why we collect it
To answer your requests, to provide support, and to improve the site.
Who we share it with
We share information with service providers that run this site and our tools. They handle it only to provide those services. We never sell your information.
If we connect to third party platforms on a client's behalf, for example Google or Microsoft services, we access only the data needed for the agreed work. We keep it only as long as that work requires.
How long we keep it
We keep information as long as needed for support and legal records.
Your choices
- Ask us to correct or delete information we hold about you.
- Opt out of marketing email at any time. Tell us, or use the link in the message.
Cookies and analytics
Google Analytics uses cookies to measure how the site is used. You can block or delete cookies in your browser settings. The site still works without them.
Security
We use reasonable safeguards to protect your information. No system is perfect, so we cannot promise absolute security.
Children
This site is not directed at children under 13. We do not knowingly collect their information.
Changes
We may update this policy. The date at the top of the page shows when it last changed.
Contact
Questions or requests? Call (571) 260-6292 or use the contact page.